We like to keep it 💯
We exist to come alongside businesses, entrepreneurs, and awesome people doing awesome things, helping them take the guesswork and time out of building their home on the web.
Is this for real?
Look, we’re confident that you’re going to be so happy with us that you’ll tell your friends you would have paid us double. But in the event that you’re the exception, we care more about making it right than taking your money.
IF during the project you decide we’re not for you. Boom – money back.
IF we give you a finished website to approve and you hate it… Boom – money back.
None of this is going to happen, but IF it does, you can rest easy knowing that your hard-earned greenbacks will arrive safely back in your pocket. Or bank account. That’s up to you.
Our 100% satisfaction guarantee covers you throughout our development and approvals process. You can cancel your project and receive a full refund at any point prior to the public launch of your site. We’ll ask questions (so we can learn from our mistakes and do better), but we will never hassle you.
Why do we do this?
We’re on a mission to jumpstart 100,000 businesses and ideas in 10 years. We believe that becoming an entrepreneur and owning your destiny is the fastest way to success in life, and helping rockstars like you get there is our passion.
Doing your own thing is awesome, but it ain’t easy, and it ain’t cheap! We created our Jumpstarter system to give the go-getters of the world an easy, low-risk, clear and affordable way to get their message out to the world.
Basically – we’re here to help you. And we want 100% of you to be better after working with us than you were before. Ideally that means you have a killer site that helps you market your game-changing business. But if not, we’d rather you have your money back to go try again than to give up on your dream because you can’t afford to give it another whack.
But… seriously, none of this even matters because you’re going to freaking love our work. Let us prove it to you:
the fine print
Refund requests and processing time:
Payments made to Jumpstarter will be charged in full at the time of purchase. Refunds on eligible purchases can be requested for any reason (or no reason at all) during your eligibility period by contacting us at firstname.lastname@example.org.
Upon receipt of your request, please allow up to two full business days for your request to be processed. Once your request has been processed and refunded from Jumpstarter, you may need to allow additional time for the refund to be processed by your bank or credit card company before it arrives back in your account. Jumpstarter has no control over this period of time.
At anytime after your purchase and before the public launch of your website, you are eligible for our 100% no-questions-asked refund.
Public launch only happens for your site once it has been proofed and approved for publication at your chosen URL. As part of this approval process, you consent to publication and have indicated your satisfaction with our work. After publication, your site becomes a business asset to the purchaser, and will no longer be eligible for our 100% refund policy.
Our Jumpstarter Website service is eligible for this refund policy.
For hosting or other subscription services, you may request a refund for your one (1) most recent month or period of billed services. Request additional refund information at email@example.com.
Unless otherwise explicitly stated, other products and services offered by Jumpstarter are not covered by our 100% Refund Policy.